BRANCH AUTOMATION
\bɹˈant͡ʃ ˌɔːtəmˈe͡ɪʃən], \bɹˈantʃ ˌɔːtəmˈeɪʃən], \b_ɹ_ˈa_n_tʃ ˌɔː_t_ə_m_ˈeɪ_ʃ_ə_n]\
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Form of banking automation that connects the customer service desk in a bank office with the bank's customer records in the back office. Banking automation refers to the system of operating the banking process by highly automatic means so that human intervention is reduced to a minimum. Also referred to as platform automation.
By Henry Campbell Black
